Innovations in Comfort, Efficiency, and Safety Solutions.
New Features on Controls Central Prepare Contractors and Facility Managers for the Winter
BREA, CA—October 31, 2013 – This fall
Controls Central is already gearing up for the winter, providing
customers with a more robust website they can use to stock up on
much-needed winter products.
The largest HVAC/R controls store “with a heart” is now offering contractors and facility managers new features on the site, which include automatic reordering capabilities, cross-reference, training videos, “also bought” highlights for each product, and so much more. In addition to the latest website features, Controls Central has also released their new electronic fall/winter catalog, which includes more products than ever before. The main objective is to make the Controls Central experience as convenient as possible in order for customers to get back to their projects faster.
This winter Controls Central will be offering big sales on the heating supplies that contractors and facility managers will need before the winter season hits. Thermostats, restring kits, and burners are among the products that have already been top sellers on the website.
Although Controls Central is an online store, many customers call the company directly to get a live voice over the phone to answer their questions. As part of the experience, customer service representatives make it a priority to understand customer needs by building relationships and following up with them on a regular basis. “Customers call to ask for me by name,” says Dominic Porte, Controls Central Product Manager. "It's about being ‘their store’ – not just any HVAC/R business out there. We strive to know our customers on a personal level and provide what they need before they even have to ask—that’s what drives us.”
Get to know Controls Central by checking out this video: Controls Central Video
About Controls Central
ControlsCentral.com is the largest online HVAC/R controls store in the world, with more than 2.5 million HVAC/R controls parts in stock, providing an easy-to-search & shop website, five-star customer service, smarts, and convenience.
Controls Central offers competitive pricing and promotions on products from more than 500 manufacturers including, Honeywell, Siemens, Schneider Electric, Bell & Gossett, McDonnell & Miller, Johnson Controls, and Belimo.
Catering to every customer’s HVAC needs, Controls Central stands true to their tagline: We’ve Got it All.
For more information about Controls Central, visit controlscentral.com, and connect via Facebook, Twitter, and Google+.
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