Innovations in Comfort, Efficiency, and Safety Solutions.
GBOTS ARE “SELF-LEARNING” SOFTWARE AGENTS
Harbor Research was recently given the
opportunity to examine prototypes of GBots™, software from Pacific
Controls that creates a refreshingly new approach for equipment and
systems support. Pacific Controls’ technology sidesteps the current
marketplace noise and clutter surrounding device connectivity by
deploying smart software agents - GBots™ - as an integral element of
their Galaxy ™ service delivery platform, thus viewing customer
equipment service and system support concerns as a challenge that can
be addressed by a single, scaleable solution. In so doing, the company
is defining the future of smart systems for buildings, energy and
infrastructure. Harbor Research, Inc. S A N F R A N C I S C O L O N D O N
WHITE PAPER The Future of Smart Services Delivery
This white paper is well worth the read to understand the future of our industries services delivery.
GBOTS ARE “SELF-LEARNING” SOFTWARE AGENTS INSTALLED IN SYSTEMS TO AUTO DIAGNOSE & RESOLVE PROBLEMS WITHOUT UNNECESSARY HUMAN INTERVENTION
PACIFIC CONTROLS & GALAXY GBOTS: SMART SYSTEMS THAT WORK
This white paper is about a fundamentally different way of approaching intelligent building technology: as a smart managed service. It was provoked by the forthcoming introduction of Galaxy Gbots from Pacific Controls that Harbor Research recently had the opportunity to examine in prototype.
The term “convergence” implies
unification, but you wouldn’t know it from today’s so-called “smart”
building systems technology—a fragmented landscape full of narrow
point-solutions and software/ platform incompatibility. Amid all the
confusion, a new family of software tools from Pacific Controls finally
takes a comprehensive approach to managed services and equipment health
for building and energy systems. Gbots™ are unobtrusive automated tools
for customer support integrated into Pacific Controls’ Galaxy™ services
delivery platform. These new technologies will drive next generation
equipment maintenance and customer service, enabling early fault
detection and real-time predictive and self-healing systems.
Ultimately, Pacific Controls’ approach treats management concerns about
building systems —from comfort and convenience to performance and
security—as a unified challenge that can be addressed by a single,
scaleable solution. In taking this perspective, Pacific Controls has raised the bar for smart services delivery.
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