Trapped in Translation: Why Smart Building Tech Can’t Communicate

Your Building Is Fluent in Dozens of Languages. None of Them Understands Each Other.


Smart buildings are everywhere, at least in glossy presentations.
The dashboards are sleek. The apps are branded.
The promise is compelling.
But when you look beneath the surface, the systems still don’t talk.
Not to each other. Not to the people who need answers.
Not to the owners who paid for them.

Systems don’t talk. Vendors won’t share.
Data is trapped, and owners are left clicking through interfaces just to respond to basic events.
Not because the technology can’t handle it,
but because it was never designed to work together.
This article is a signal to those who are ready to change that,
owners who want real control, not just more tech.

Photo by Robin Glauser

Why Do Smart Building Systems Speak Different Languages?

It has all the right systems, on paper.

  • The air is conditioned.
  • The lights respond to motion.
  • The security cameras record clips when someone approaches.
  • The smoke detectors are smart.
  • The app knows the weather forecast.

And yet none of it works together.

  • The thermostat doesn’t talk to the lights.
  • The lights don’t talk to the blinds.
  • The blinds don’t talk to the sun.
  • The security system doesn’t inform the lighting or the HVAC.
  • The fire alarm has no idea what devices are downstream of it.
  • Too many systems. Too much talk.
  • Not enough connection. Not enough control.

Each system operates in isolation.
Each one has its app.
Each speaks its own protocol: Z-Wave, Zigbee, Bluetooth, Wi-Fi, Thread, Matter, or proprietary.

They coexist in the same physical space but behave as if they are strangers to each other. They speak different languages, can’t translate, and some don’t even want to listen. Others are busy inventing new dialects no one else understands.

Try to connect them, and you’re told it’s “not supported,” “maybe in the next firmware update,” or “only if you buy the premium integration plan.”

The systems are smart.
But the space they occupy is not.

And the person who owns it all?
They can’t control the logic that connects it.
They’re locked out of the very intelligence they paid for.


The Smart Building? It Started at Home.

You might assume we’re talking about a smart office, a modern campus, or a government facility.
We will be.

However, first, we need to discuss where this shift actually originated: the home.

Yes, ordinary homes.
With smart thermostats, Alexa in the kitchen, Apple hubs in the living room, and Zigbee lights in the hallway.
Homes filled with “connected” devices that didn’t connect.
Each system had its app.
Each delivered convenience and isolation.

And then something remarkable happened.

It wasn’t a vendor.
It wasn’t a product launch.
It was the homeowners. Back in 2013.
Frustrated, fed up, and locked out of their own automation.

So they did what most commercial owners are still waiting for permission to do: They took control.

They reverse-engineered APIs.
They built bridges between protocols.
They created a new kind of platform, not for one brand, but for everything.
They shared their work.
And they didn’t ask for approval.What they created is now one of the most advanced, open, and flexible control ecosystems in the world, and it runs on their terms.

AI generated: Gemini, Prompt by Yong Ku Kim

The Platform They Built: Home Assistant

And together, they built something the industry hadn’t:
The community powers a shared, extensible platform called Home Assistant, not a centralized control system.

Jon “maddog” Hall, one of open source’s earliest advocates, was the first to introduce me to Home Assistant during an interview. He saw in it not just a hobbyist’s tool, but a model for how entire industries could connect without waiting on corporate permission. It wasn’t just a technical achievement.
It was a declaration of ownership, by people who didn’t wait for permission, didn’t rely on roadmaps, and didn’t settle for silos. 

Image credit: Home Assistant website screenshots

They were bold. They were frustrated. And they were mad.

  • Home Assistant began in 2013 with a handful of developers
  • Grew into a global ecosystem with millions of users
  • Has over 250,000 active installations and counting
  • Supports 2,500+ device integrations across open and proprietary systems
  • Works with over 1,000 named brands
  • Speaks dozens of protocols: MQTT, Zigbee, Z-Wave, Thread, Matter, and more
  • Has contributors from over 100 countries
  • Powers real-time control of lights, thermostats, alarms, cameras, energy systems, voice assistants, and more,  in a single interface, a wrapper around all the other closed and open standards
  • It is entirely open source,  including software, documentation, and even physical hardware bridges that enable connections between incompatible devices.

They didn’t wait for vendors to resolve interoperability issues.
They solved it themselves with open code, shared hardware, and collective will.

https://www.home-assistant.io

If Homeowners Can Take a Stand, Why Haven’t Building Owners?

This isn’t just a story about homes.
It’s a playbook for action.

One that commercial and institutional owners can follow right now.

Because the problem is the same:

  • Systems that don’t talk.
  • Vendors that gatekeep.
  • Data that’s trapped in platforms you paid for.
  • “Smart” buildings that still need someone to click through five interfaces just to respond to a basic alert.


You don’t have to accept this anymore.

Like homeowners before you, you can own your systems and future.


The Playbook for Smart Building Owners

1. Own your data.
Make it non-negotiable. If you’re paying for the system, you should have access to the data in usable, portable, machine-readable formats. This includes the data controlled by your own IT team!

2. Demand interoperability.
If vendors can’t connect to other systems via open APIs or published schemas, they’re not future-proof. Don’t just ask if they support “integration.” Ask how.

3. Open your architecture.
It’s not about one platform to rule them all. It’s about systems and digital twins that can work together effectively. Connection Profiles, not control panels.

4. Enable AI, on your terms.
Context-aware AI needs structured data. If your building can’t speak in consistent, semantic terms, your AI can’t act with intelligence.

5. Build your apps.
Yes, seriously. With AI-assisted “vibe coding,” you can describe a workflow in plain English and have it generate scripts, dashboards, or automation routines.
Owners no longer need to wait for vendors; they can become builders.

6. Collaborate through IBB and C4SB.
You’re not alone. The Interoperable Building Box (IBB) and Coalition for Smarter Buildings (C4SB), now working with the Linux Foundation, in a Tiger Team, are opening up shared playbooks to help everyone move faster and together. Functioning projects are already underway.


Owners are demanding access to data and the use of AI for their buildings. Photo Credit: Kimon Onuma from Realcomm 2025

The Time Is Now

This is not a someday thing. It’s a now thing.

The C-suite is no longer just curious. 

They’re demanding intelligence for machines and humans for :

  • Fast answers
  • Actionable insight
  • Control over their infrastructure
  • Tools that respond when asked, not stall when stressed

What started in homes must now scale to campuses, cities, and portfolios.
And just like those early Home Assistant contributors, it won’t happen by waiting.It will happen because owners demand it.
Because leaders act.
Because someone, maybe you, says: enough.
Because someone, maybe you, says: enough.


Coming Soon: Going Even Bigger

In a follow-up article, I’ll share how Jon “maddog” Hall, one of open source’s earliest champions, applies the same mindset to a larger, global-scale infrastructure problem.

He’s shaping that story now.
But I’ll just say this: the pattern is repeating.

And I believe what he’s building now could reshape how we think about public-scale systems. See his recent post here.


Final Word: Stop Waiting. Start Connecting.

If homeowners can create one of the world’s most interoperable, intelligent automation platforms. What’s the excuse for commercial real estate, education, healthcare, and government portfolios still waiting on dashboards that don’t talk?

The answer isn’t a new spec.
It’s a new stance.

You already know what to do with the playbook above.

This isn’t about trends.
It’s about control, resilience, and leadership.

Ultimately, the real intelligence in “smart buildings” doesn’t come from the tools.
It comes from the people brave enough to use them, on their terms.

This is the moment we’ve been waiting for.

Thoughts? Join the conversation on LinkedIn.

Cover Photo by Annie Spratt, Minor edit by Kimon

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