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FieldAware Introduces Unique Cloud-Based Field Service Management Solution
Eliminates Need For Costly Hardware & Software
Frisco, Texas... April 19, 2012 – FieldAware has introduced a new cloud-based field service management solution with native mobile apps that is designed to dramatically increase a company’s productivity and profitability.
Created for small and medium size field service businesses, FieldAware leverages native apps on Apple and Android smartphones and tablets to eliminate the need for costly servers, proprietary software and special hand-held devices. It digitizes the service workflow, eliminating the need for paper work orders and allowing field service companies to significantly streamline the scheduling process, increase field staff productivity, improve customer satisfaction, and capture new sales lead opportunities by using automation functionality that was previously only available to large companies.
FieldAware essentially digitizes customer, product, task and work order data so the entire company can share it over the Internet via web-browsers or their smartphones on a 24/7 basis. For a low monthly fee per user and with no up-front costs, FieldAware handles the entire service delivery process from end-to-end.
Designed for the entire service team (customer service reps, dispatchers, service managers, field staff, accounts/payroll managers, owners) it performs key functions such as:
• Customer Management
• Service Requests
• Scheduling and Dispatching
• Mobile Access for Field Staff
• Accounting Integration
is purpose-built for service businesses and improves efficiencies at
every step of the way by eliminating bottlenecks and putting the entire
team on the same page,” said Karl Schneider, FieldAware VP of
Marketing. “The entire solution was designed from the ground up to
leverage the most advanced technologies, including native apps for the
two most popular mobile platforms. This gives FieldAware an
infrastructure foundation that no competitor can match.”
Native mobile apps provide special features that make them preferable to browser-based mobile solutions:
customers report substantial results from implementing the software
solution. “Our paper work orders are virtually gone, the office staff
is happy and the field techs are generating about 15% more business
than last year in roughly the same amount of time”, says Chris McFadden
of Cross Technical Solutions. “Our cash flow has also improved, because
we’re able to invoice for work immediately after jobs are complete.
It’s a whole new business with FieldAware.”
For additional information on FieldAware, visit http://www.FieldAware.com.
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